Introduction

Gifted Heart Cakes is committed to ensuring that your privacy is protected. This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data and keep it safe.

It’s likely that we’ll need to update this Privacy Notice from time to time. You are welcome to come back and check it on our website whenever you wish.

If you have any questions regarding this policy, please contact us on hello@giftedheartcakes.co.uk

 

When do we collect your personal data

We collect personal data from a number of sources including

our website contact form,

our E-Commerce platform,

our inhouse training courses and events,

Wedding exhibitions, and events,

referrals from existing clients, other organisations and wedding planners

​

What sort of personal data do we collect

The personal data we collect is limited to the level we need to deliver our services and is made up of some or all of the following: 

Name

Email address

Phone number

Contact address

Dietary requirements (for training events)

​

Use of ‘cookies’

Our website, like many other websites, uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow our website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual. We use this information to improve the website experience. It is possible to switch off cookies by changing your browser preferences.

​

How and why do we use your personal data

Your personal data is used to ensure the services we deliver are suitable and appropriate and any data collected is only used to administer and deliver those services.

To respond to your queries.

To propose, quote, design, deliver, invoice and get feedback on our professional services.

To process any orders that you make by using our website.

To send you communications required by law or which are necessary to inform you about our changes to the services we provide you (e.g. updates to this Privacy Notice).

To comply with our contractual or legal obligations to share data with law enforcement.

​

How we protect your personal data

We use a number of Microsoft products including Office 365 which have data encryption and the privacy notice can be seen using the following link https://privacy.microsoft.com/en-gb/privacystatement.

When paying for courses or products on our website, we use Shopify for the transaction as they provide a secure payment platform. We will use the name and email contact details provided as well as the payment amount to confirm payment and provide further instructions on the services/products paid for. For more information about Shopify privacy policy see https://www.shopify.com/legal/privacy (Section 3, Information from buyers).

​

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

​

How long will we keep your personal data

Whenever we collect or process your personal data, we’ll only keep it for as long as is operationally valuable.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

​

Who do we share your personal data with

We do not share personal data with any third parties or bodies, organisations. We will not sell or rent your information to third parties.